you’re protected with our guarantees

Happiness Guarantee

Our commitment to you is to deliver on our promise: effective communication, honesty/integrity, accurate accounting, and availability of the management team. If, for any reason, you are not completely happy with our services and want to leave us, you may cancel your property management agreement without penalty with 30 days notice. The notice period allows for a smooth and professional transition for the tenant, wrap-up of any outstanding maintenance items and invoices, and assignment of the lease and security deposit funds properly to you so we transfer a happy tenant.

On-Time Rent Guarantee

When a tenant pays rent on time, we promise to have your owner’s payment in your account within ten business days. If not, we will give you back that month’s management fee. Ensuring you get your money as soon as possible is part of our job and why we offer our On-Time-Rent Guarantee. This means we will get your payments to you by the 10th business day of the month when the tenant pays rent by the first of the month. If we can’t do this for you, we will pay back that month’s management fee.

Eviction Guarantee

If a screened tenant placed by Realvest Property Management ever has to be evicted for non-payment of rent, we handle the eviction process, including the costs or fees associated with eviction, up to $2,000. We understand how frustrating it is when a tenant violates their lease agreement and the financial implications for property owners. It’s an unfortunate fact that some tenancies end in eviction. With Realvest Property Management’s Eviction Guarantee, you don’t have to worry about the costs of eviction because when you contract with our services you get our Eviction Guarantee, we not only handle the eviction process but we cover the court filing fees associated with the eviction, up to $2000.

*Offered only on Platinum Pricing Plan

Leasing Guarantee

You should never have to pay twice for us to find a new tenant for your property. Our leasing guarantee states that we will find a new tenant for free if a tenant does not fulfill at least nine months of a lease term.

Pet Guarantee

In the event a pet approved by our pet-placing application process causes damage in excess of the tenant’s security deposit, we will guarantee an additional $2,500 worth of damage.

*Offered only on Platinum Pricing Plan